Hippariz Payment Policy

Effective Date: January 16, 2025

At Hippariz, we are committed to ensuring that your online shopping experience is both secure and convenient. Our payment policy has been designed to provide transparency regarding accepted payment methods, payment security protocols, and how transactions are processed on our website, hippariz.com. We take pride in safeguarding your payment information and making your purchases hassle-free. Please take the time to review the policy below to understand our processes and your payment options.

Accepted Payment Methods

To offer you flexibility and convenience, we support several payment methods, all of which are processed in U.S. Dollars.

  • Credit Cards: We accept major credit cards such as Visa, MasterCard, American Express, and Discover. Credit card transactions are typically processed swiftly, allowing for rapid processing of your order.

  • Debit Cards: Debit cards associated with Visa, MasterCard, American Express, and Discover networks are also accepted. These transactions are handled like credit card transactions, providing a convenient way to pay directly from your bank account.

  • PayPal: Hippariz also supports payment through PayPal. This offers a secure method for customers to pay without sharing their card details directly on our site. This method also provides an added layer of protection and security.

  • Other Payment Gateways: We may occasionally offer alternative payment gateways. Availability will be clearly displayed during the checkout process and is subject to change at any time.

Payment Processing Security

All payment transactions processed on our website, hippariz.com, are secured using Secure Socket Layer (SSL) encryption. This ensures your payment information is protected against unauthorized access and tampering. We do not directly store or maintain your payment data. Instead, this information is processed by our secure payment gateway, which complies with PCI-DSS (Payment Card Industry Data Security Standard).

Upon placing an order and entering your payment details, your payment will undergo an immediate authorization. If this authorization is successful, your order will move forward to our processing and shipment stages. If we encounter an authorization failure, we will reach out to you via email or phone using the information you provided, in order to rectify the issue as quickly as possible.

Payment Security Measures

Protecting your personal and financial data is paramount for us at Hippariz. We utilize state-of-the-art security technologies to provide a safe environment for all of your transactions:

  • SSL Encryption: As mentioned above, all sensitive information is transmitted securely using SSL encryption technology. This ensures that your payment details are protected during transit between your browser and our payment servers.

  • PCI Compliance: We strictly adhere to Payment Card Industry Data Security Standards (PCI DSS). These industry-wide standards are designed to ensure that all companies which process credit card information maintain a high standard of security and protection for cardholders.

  • Fraud Prevention: Hippariz employs several fraud prevention methods to identify and protect our customers against potential fraudulent activities. This can include address verification, card security code verification, and transaction monitoring.

Resolving Payment Issues

If you encounter a payment-related issue, such as a failed transaction, an incorrect charge, or a duplicate charge, please notify our customer service team as soon as possible. We will investigate the situation and take necessary measures to resolve the issue to your satisfaction. Please ensure that you have your order number and transaction details available when reaching out to our customer service department for assistance.

Billing Information Accuracy

To ensure that your purchase is completed without any issues, it is important that all of your billing information is accurate and matches the details on record with your chosen payment provider. Any discrepancies in the billing information could potentially lead to delays or cancellations in processing your order. Please ensure that you enter the correct billing address that is associated with your credit or debit card.

Refund Procedures

Refunds are issued under specific circumstances, which are outlined in our return policy, and in accordance with our return processes. If a return is approved, the refund will be processed using the original method of payment and will be issued only after the returned product has been received and inspected. Please allow 7 to 10 business days for the refund to reflect in your account.

General Payment Information

  • Hippariz reserves the right to change accepted payment methods and payment procedures without prior notification.

  • Hippariz will not store your payment information directly; all payment data is handled via our secure third-party payment processors.

  • All purchases must be completed directly through our official website, hippariz.com, to ensure proper security and transaction completion.

Contact Information:

For any questions or concerns regarding our payment policy, or to discuss any payment-related issues, please feel free to contact our customer service team at: